Content Moderator

Andela connects skilled tech talent across Africa and beyond with global companies building world-class digital products. As part of this mission, we're seeking detail-oriented Content Moderators to support platform safety and content quality for our partner companies. This is a remote, flexible opportunity ideal for individuals with strong judgment, cultural awareness, and a passion for maintaining safe, trustworthy digital spaces.

What You'll Be Doing

Review user-generated content (text, images, audio, or video) submitted across partner platforms for compliance with community guidelines

Identify, flag, and action content that violates policy — including harmful, abusive, or inappropriate material

Escalate high-risk, sensitive, or ambiguous cases to senior moderators or trust & safety leads

Document moderation decisions accurately and consistently for audit and quality purposes

Provide structured feedback to help refine moderation guidelines and workflows

Collaborate with cross-functional teams (support, legal, product) to ensure consistent policy enforcement across markets and languages

Requirements

Strong written and spoken English; additional local language proficiency is a plus

Excellent attention to detail and sound, consistent judgment

Ability to remain objective and fair when applying guidelines to nuanced or ambiguous content

Emotional resilience — comfortable reviewing potentially sensitive, graphic, or distressing material

Reliable computer, headset, and stable high-speed internet connection

Ability to work independently, meet deadlines, and manage a queue-based workload

Preferred Qualifications

Prior experience in content moderation, trust & safety, community management, or quality assurance

Familiarity with moderation tools, ticketing systems, or content management platforms

Background in communications, law, social sciences, or a related field (an asset, not mandatory)

Experience working with global, multicultural teams

Assessment Process

Shortlisted applicants will complete a scenario-based moderation assessment to evaluate judgment, consistency, and guideline application, followed by identity verification before onboarding.

What to Expect

Fully remote role, with flexible or shift-based scheduling depending on partner needs

Competitive compensation, paid on an hourly or task basis depending on engagement type

Access to Andela's global talent network and ongoing professional development opportunities

Potential for growth into senior moderation, quality assurance, or trust & safety roles based on performance